Exchange & RETURN policies

Thank you for supporting our small business!

We want you to feel confident in your purchase. PLEASE REVIEW ALL our policies below, as shipping, returns, and exchanges differ between Canada and the United States due to customs and export regulations.
Read below.

🇨🇦 Canada Orders

Shipping

Free shipping on all Canadian orders.

Exchanges

One (1) exchange per order is permitted for sizing adjustments or manufacturing defects. Customers are responsible for the cost of return shipping via Canada Post tracked service. We cover outbound shipping for the replacement item.

Returns

Returns are supported only as part of the one-time exchange process.

Additional exchanges or returns beyond the first are not available.

🇺🇸 United States Orders

Shipping

All U.S. orders are subject to tracked shipping and handling fees.

Exchanges

Due to customs export regulations, exchanges are not available for U.S. orders.

Returns & Reorders

Eligible items may be returned for a refund, less original customs fees. Customers are responsible for return shipping. Replacement items must be reordered as a new purchase.

Additional Information (Canada & United States

Sizing Assistance

If you’re unsure about sizing, please contact us before placing your order. We’re happy to help guide you.

How Exchanges Work

Approved exchanges must be shipped to the address provided in your return confirmation email.

Inventory Notice

Replacement items are subject to availability at the time the exchange is processed.